Webinar Review: Online Learning 3.0 is Happening and You Are Probably Behind

I attended a webinar presented by Edward Daciuk, Principal Learning Strategist at Extension Engine. This is an overview of what Edward covered. The webinar can be found here.

First, Edward reviewed “where we’ve been” in terms of online learning, with Online Learning 1.0 and 2.0.

Online Learning 1.0

This is where the learning was still in-person, but the learners accessed materials which were made available online (PDFs, videos, etc.).

Online Learning 2.0

Online learning was recognized as a way to get to scale, boost profits, and go global and Online Learning 2.0 was born. This type of learning is what the MOOCs (Massive Open Online Courses) of today look like. The format resembles in-person learning, where you still have content, navigation, and tests. It is directed from from the instructor’s/course creator’s view and it produces online learning that learners do not like because it is not engaging, efficient, or efficacious.

Online Learning 3.0

Today, instructional designers and developers are working toward the Online Learning 3.0 model, to make learning experiences that are engaging, efficient, and efficacious. Online Learning 3.0 is online, self-serve, and optional – the way that today’s learners naturally interact with online tools and resources.

Think about it: When you want to know how to do something – like cook corn on the cob in a slow cooker – how do you learn how to do it? You probably Google it (self-serve and online). It’s optional – you go get it when you want it, at your point of need – you aren’t required to take slow cooker training when you get your first Crock Pot.

Online Learning 3.0 presents learning in a way that makes the learning experience palatable to the learner by incorporating the following into online learning interactions:

  • Personal Help and Feedback
  • Projects
  • Peers
  • Application of Knowledge
  • Energy
  • Fun

^^ These things are hard to do and that is why they’re missing from Online Learning 2.0.

How Do you “Do” Online Learning 3.0?

To produce learning experiences that are engaging, efficient, and efficacious, you leverage existing systems, but tactically upgrade. Some of the tactics you can employ to “upgrade” your learning design to Online Learning 3.0 include:

  • Modern User Experience
  • Competency-Based
  • Learn-by-Doing
  • Asynchronous
  • Coaching and Mentoring
  • Video Cohorts
  • Lifelong Learning
  • Mobile
  • Gamified
  • Social
  • Rich Analytics
  • Personalized
  • Adaptive
  • Integrated

The ultimate goal of developing a great (engaging, efficient, efficacious) learning experience is to use a combination of the tactics listed above to provide these things:

  • Personal Help and Feedback
  • Projects
  • Peers
  • Application of Knowledge
  • Energy
  • Fun

Examples of Online Learning 3.0

  • Fitch Learning’s Chartered Financial Analyst Prep course is Personalized and Adaptive. It utilizes a knowledge graph and tracks the learner’s competency, ultimately assigning a confidence level of how well the learner knows each chunk of content.
  • Harvard X’s Super-Earths and Life course is Personalized and Adaptive. It is data-driven – you can see the results of the efficacy of the course on the website. Learner proficiency using this course is equivalent or slightly better than previous course versions, but the time to efficacy is less.
  • The Codecademy’s Learn the Watson API interaction is an example of Learning by Doing. It teaches the learner how to use the Watson API. It does not provide content and then a quiz, the learner just DOES it and it tells you if it is correct.
  • Harvard’s HBX Course Platform is an example of Learning by Doing and Collaboration. Learners access the platform in groups and interact. There is lecture and content and then the learners can practice what they learned against the computer and then against peers.
  • Domino’s Pizza Maker course is an example of Gamification. It is Domino’s internal training on how to make a pizza. It provides immediate feedback when the learner is making a pizza (which is a timed interaction).
  • Japan Airlines’s use of Hololens to provide augmented reality training to their flight crews is an example of Personalized and Adaptive. Hololens superimposes instructions while the learner is looking at things in the environment.

How Do We Get There from Here?

Edward recommended the following steps to get to an Online Learning 3.0 environment:

  1. Develop learning experiences from the learner (NOT the producer/designer) perspective.
    • Minimize the amount of time the interaction will take
    • Make it highly engaging and enjoyable
  2. Create a Strategic Roadmap
    • Plan 18-24 months to get to 3.0
    • Prioritize – do what will have the most immediate impact FIRST
    • Connect the dots to get to where you want to be in 18 to 24 months
  3. Pilot
    • Start small (but high priority/show impact!)
    • Think long-term
    • Gather data to prove that what you’re doing works better than the old way – arm yourself with evidence and results that will warrant continued investment in the 3.0 model
    • Show what is working!
  4. Modular Content Strategy
    • Knowledge Graph – learners need to focus on things that are hard for them or important to them – requires tagging/modular tools to get to this.
    • Granular
    • Tagging
    • APIs
    • LTI
  5. Wow! in every version!!!
    • Prioritize each version
    • You want to show impact EVERY time so they’ll continue to invest.
  6. Don’t compromise on data!
    • Run AB tests
    • Collect learner satisfaction data
    • No compromises
    • Data will help you make good decisions (Harvard X example of data collection)
    • Get funded
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